Legal notices

In accordance with Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (L.C.E.N.), these legal notices are made available to users of the site rollacare.com.

Access to and use of the site imply full acceptance of these terms, which can be consulted at any time in the "Legal Notice" section.

1. Website Publisher

The site rollacare.com is published by ROLLA CARE.

TRIPLE CORP LLP

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

OC456473

Rolla Care is a company registered in the United Kingdom and complies with UK law, including consumer protection regulations.

⚠ This address must not be used to return products. For any return request, please refer to our Return and Refund Policy.

For any questions, you can contact us by email at contact@rollacare.com.

2. Hosting

The site is hosted by Shopify Inc., whose headquarters are located at the following address:

Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8, Canada

For any technical support related to hosting, you can contact Shopify by email at assistance@shopify.com or by phone at 1-613-241-2828.

3. Access to the Site

The site is accessible at all times, except in cases of force majeure, scheduled or unscheduled interruptions, or technical maintenance.

In the event of modification, suspension, or temporary or permanent interruption of the site, the publisher cannot be held liable for any consequences for the user.

4. Data Collection and Processing

Users' personal data are collected and processed with strict respect for privacy, in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files, and freedoms.

In accordance with this law, any user has the following rights regarding their personal data:

  • Access: obtain a copy of the information held by the site.

  • Rectification: request the correction of inaccurate data.

  • Deletion: request the deletion of their information.

  • Objection: refuse the processing of their data for certain purposes.

These rights may be exercised at any time by contacting contact@rollacare.com.

5. Cookies

When browsing the site, cookies may be automatically installed on the user's device in order to optimize the online experience.

Acceptance of cookies is considered implicit if the user continues browsing the site. These cookies do not allow the user to be personally identified, but are used to improve navigation and analyze visitor behavior.

Each user has the option to disable or delete cookies by changing their browser settings.

6. Intellectual Property

The content of the website rollacare.com, including text, images, graphics, logos, and multimedia elements, is protected by intellectual property law.

Any reproduction, modification, distribution, or total or partial use without prior authorization is strictly prohibited. Any infringement may result in legal action under the Intellectual Property Code and the Civil Code.

7. Mediation in the Event of a Dispute

In the event of a dispute with customer service and in the absence of an amicable resolution, the user has the option to use a consumer mediator free of charge, in accordance with Articles L.612-1 and following of the Consumer Code.

This mediation request must be made within one year from the initial complaint.